We deliver to most major cities and towns outside India. To check if we serve your area, enter your ZIP or postal code at checkout.
What should I do if I receive the wrong product?
Please contact our support team within 48 hours of delivery. We’ll arrange a return pickup and send the correct item at no extra charge.
Do I need an account to order?
No, you can place an order without creating an account.
Is my personal and medical information secure?
Absolutely. We use SSL encryption and strict data protection protocols to ensure your information stays safe and private.
Are the medicines on your site genuine?
Yes. All our products are sourced from licensed, certified suppliers and are FDA-approved to ensure safety, quality, and authenticity.
How do I upload a prescription?
You can upload your prescription securely during the checkout process.
How do I request a refund or replacement?
Contact our support team with your order number and a description of the issue. If your request is eligible, we’ll issue a refund or send a replacement.
What is your return policy for medicines?
For safety and hygiene reasons, we only accept returns for medicines that are damaged, incorrect, or expired. You must report the issue within 2 days of delivery. Read more
Is delivery free?
Yes, we offer free delivery on all orders over $199.
How long does delivery take?
Orders are usually delivered within 15 days. However, as shipments are dispatched from India, delivery may take up to 30 days in some cases due to customs or logistical delays.
Can I cancel or modify my order after placing it?
Unfortunately, once an order is placed, it cannot be modified or canceled.
Can I order medicines without a prescription?
Certain medications require a valid prescription, which you’ll need to upload during checkout. Over-the-counter (OTC) products do not require one.
What payment methods do you accept?
We accept major credit and debit cards, as well as bank transfers.
How do I place an order?
Browse our product catalog, add the items you need to your cart, and proceed to checkout. You’ll be asked to provide your delivery address and choose a payment method.
