FAQ’s

We deliver to most major cities and towns outside India. To check if we serve your area, enter your ZIP or postal code at checkout.

Please contact our support team within 48 hours of delivery. We’ll arrange a return pickup and send the correct item at no extra charge.

No, you can place an order without creating an account.

Absolutely. We use SSL encryption and strict data protection protocols to ensure your information stays safe and private.

Yes. All our products are sourced from licensed, certified suppliers and are FDA-approved to ensure safety, quality, and authenticity.

You can upload your prescription securely during the checkout process.

Contact our support team with your order number and a description of the issue. If your request is eligible, we’ll issue a refund or send a replacement.

For safety and hygiene reasons, we only accept returns for medicines that are damaged, incorrect, or expired. You must report the issue within 2 days of delivery. Read more

Yes, we offer free delivery on all orders over $199.

Orders are usually delivered within 15 days. However, as shipments are dispatched from India, delivery may take up to 30 days in some cases due to customs or logistical delays.

Unfortunately, once an order is placed, it cannot be modified or canceled.

Certain medications require a valid prescription, which you’ll need to upload during checkout. Over-the-counter (OTC) products do not require one.

We accept major credit and debit cards, as well as bank transfers.

Browse our product catalog, add the items you need to your cart, and proceed to checkout. You’ll be asked to provide your delivery address and choose a payment method.